Rod Warranty Policy
Jackson USA Inc. warrants that your new Jackson rod is free of defects in material and workmanship for a period of 12 months to the original owner.
- Warranty coverage only activates after submitting your registration
- Product must be registered within 10 days from the purchase date
- Limited to the rod purchased from an authorized retailer and Jackson USA website
- Limited to the rod series and models listed on Jackson USA website
- Personal imports from outside the US are not covered by our US policy
- The warranty is exclusive to defects caused by manufacturing issues
- Customer is responsible for one-way shipping fee/process
- Excludes damage caused by misuse, improper maintenance, or modifications
Registration:
- Registration is only available on the Jackson USA website
- A receipt or proof of purchase must include the amount and date
- Confirmation will be sent via email after registration
Non-Warranty:
- We can replace damaged guide at the cost below
- Guide replacement cost
- $20 - Single foot replacement + cost of guide
- $25 - Double Foot replacement + cost of guide
- Customer is responsible for shipping fees (both ways)
- Other
- We know unexpected rod breakage can occur during adventure
- Please contact us with detailed message
- We will make fair decision to keep you catching fish